Written on March 9, 2017 by
I came to FCU for a car loan. After a financially devastating divorce I was jobless and without a home of my own for myself and my daughter. I spoke with a loan officer in the 13th street branch who was so helpful with her guidance. In the end I was able to get the loan, but at a somewhat high interest rate. About one year later my daughter had to go in for some unexpected major surgery and FCU's loan officers were able to help refinance my loan so my payments were more manageable and I got my interest rate cut almost in half! I know the answers may not always be yes, but I feel their loan officers have a sincere interest in their customers (at least mine did) and will do their best to work with your situation.